When you’re a manager, nothing is quite so costly and disruptive as when a good employee quits. While managers blame this kind of turnover on anything they can think of, they rarely blame themselves, even if they’re at fault. Yet something like this can be avoided, all that’s necessary is a new perspective and some extra effort on the side of the manager. I recently came across an article that features nine things managers do that drive good people to quit, listed below:
1. They overwork people: While you might be tempted to work your best people as hard as you can, overworking an employee is an astoundingly good way to push them away. It’s also counterproductive; according to new research from Stanford, productivity per hour declines sharply when the workweek extends 50 hours, and drops off so much after 55 hours that you hardly get anything out of working more. If you do increase how much work your talented employees are doing, then increase their status as well with raises, promotions and title changes.
2. They don’t recognize contributions or reward good work: With intrinsically motivated performers, underestimating the power of a “shout out” is easy. Everybody likes recognition, especially those people who really do deserve it. Managers need to communicate with their employees to see what makes them feel good, and then know how to reward them for good work. When you’re doing it right, this will happen naturally for top performers.
3. They don’t care about their employees: More than half of the people who leave their jobs do so because of a poor relationship with their boss. Smart companies ensure that their managers know how to balance being professional with being human. Such bosses celebrate an employee’s success, empathize with employees going through hard times and challenge people. When your manager isn’t personally involved or doesn’t care about anything other than your production yield, you simply won’t be able to work for them for 8+ hours.
4. They don’t honor their commitments: Making promises to somebody can either make them happy or drive them away. When you uphold a commitment, then you grow in the eyes of your employees by proving yourself to be trustworthy. However, when you disregard your commitment, then you come across as uncaring and disrespectful.
5. They hire and promote the wrong people: Good, hard-working employees want to work with like-minded professionals. When a manager doesn’t hire the right people, then it’s a huge demotivator for anybody that’s stuck working alongside them. It’s even worse when you promote the wrong people; when a deserving person loses a promotion, it’s a major insult.
6. They don’t let people pursue their passions: Talented employees are always very passionate, and providing opportunities for them to pursue their passions will improve not just their productivity, but job satisfaction as well. While some managers can get worried that productivity will decline if they let people expand their focus, that’s not always true; studies have shown that people who can pursue their passions at work experience “flow”, a euphoric state of mind that’s five times more productive.
7. They fail to develop people’s skills: A good manager is somebody who pays attention to their employees and constantly listens and gives feedback. When you have a talented employee, keep finding areas where they can improve or expand their skill set. The most talented employees want feedback, so you need to keep it coming, lest they become bored and complacent.
8. They fail to engage their creativity: The most talented employees look to improve whatever they touch. If you take away their ability to change and improve things, then employees will hate their jobs, limiting both them and you.
9. They fail to challenge people intellectually: Great bosses are able to challenge their employees to accomplish things that at first seem inconceivable. A great boss can set lofty goals that push people out of their comfort zones, and do everything in their power to help them succeed. When talented and intelligent people find themselves doing things that are too easy or boring, they they’ll look for jobs elsewhere.